If you lose your password for any Jagex game, you can recover it here. Please provide as much information as possible when prompted. If you do not know, or cannot remember all your account information, then please try and provide the earliest information you have for each of the categories requested. We can only issue a new password to an account once we are satisfied that it will be returned to the correct owner.
In case you lose your password, you can use recovery questions and answers to recover your account. You can set your recovery questions and answers here.
Note down the tracking ID you are given, so that you can track the progress of your query.
If you suspect that someone else knows your password, change your password straight away. If we think that someone else has changed your password, we will lock your account for your security and you will need to unlock your account before you can use it again.