Contact Us


For advertising queries contact:


If you are interested in working for Jagex see our jobs section.

Government Agency

If you are a governmental Law Enforcement agency in need of further assistance then please use:

Please be aware that this address is to be used ONLY if you are a bona fide law enforcement officer and are able to provide proof of your identity.

This email is not to be used to contact us regarding any other issue. If you choose to use this email address to contact us, but you are unable to provide us with proof as to your identity, we will be unable to respond to your email.


For any billing related issues, please visit the payment support area of the game your purchase was made for.

Marketing Preferences

You can manage the marketing preferences for your account here.

Player Support

If you require support with a payment, account or technical issue, please head to the relevant Support Centre. To ensure the right team can help you as quickly as possible, we can only respond when a request is made via the correct Support Centre.


For domain queries contact:


For press enquiries contact:

Jagex's registered address is:

Jagex Ltd. 220 Science Park Cambridge CB4 0WA United Kingdom