Cookies Policy

Version 0.1

Date May 25th, 2018.

Jagex uses “Cookies” and other similar technologies to tailor content and marketing, and to improve and adjust user experiences. To find out more about “Cookies”, other similar technologies and the options available to manage them, please see below.

Cookies and other similar technologies

We use cookies and other similar technologies on our website, products and services.  Cookies are small text files that are stored on your computer that hold information that a website can read. For example, cookies can be used to authenticate your visit and prevent you from having to log in every time you visit the website.

We collect both personal and non-personal information from you when you use our websites, products and services. For more information on how we deal with your information, please see our Privacy Policy.

We and our partners also use other technologies, including data stored on your web browser or device, identifiers associated with your device and other software for similar purposes. In this policy, we refer to “Cookies” and other similar technologies as “Cookies.” These technologies can be used to recognise your device as it interacts with our services. For instance, we can recognise when you visit pages on our or others’ sites, use parts of an app or when you open emails we send you. These technologies include the following:

You can use your browser settings to allow or disallow Cookies. If you disallow Cookies, your use of our website, products or services may be impaired.

Types of Cookies

There are four categories of Cookies that may be served through our website, products or services:

Who sets Cookies on your device

Cookies we place on your device when you are using our services are referred to as ‘first party Cookies’.

Our partners can also place Cookies on your device while you are using our services, and these are referred to as ‘third party Cookies’. We do not control third party cookies and cannot access them due to the way that cookies work, as cookies can only be accessed by the party who originally set them.

We encourage you to review the privacy and cookies polices of the third parties we work with for more information about cookies they set and how to manage them.

Managing Cookies

You can review your options to manage Cookies by opening the “Help” menu on the browser menu bar. Most browsers will tell you how you can disable or delete Cookies or set your browser to alert you when Cookies are being sent to your computer.

If you reject all Cookies, you may not be able to use certain features of our websites and other products and services (including signing in to your account or completing a purchase on your shopping basket).

Policy Updates

We may update our Cookie Policy from time to time to reflect changes in technology, legislation, our operations, or as we otherwise determine is necessary or appropriate. Any such changes will become effective when we make the revised policy available on our website. We encourage you to review the date above frequently to ensure you are aware of when our policy was last revised, and to help you better understand the nature of your interactions with us.

First party Cookies list

Our website, products or services may contain, but are not limited to, the following Cookies.

Type

 Name

Purpose

 

Necessary

JAG_SSO

Server session ID that keeps you logged in while using some of our services.

Necessary

XSRF-TOKEN

A security feature preventing malicious activity between your device and our servers.

Necessary

SESSION

An identifier used while you are logged in to associate your browser session with your account on our servers.

Necessary

session

An identifier used while you are logged in to associate your browser session with your account on our servers.

Necessary

JSESSIONID

An identifier used while you are logged in to associate your browser session with your account on our servers.

 

Performance

JXDOB

Stores the date of birth chosen when creating an account.

Performance

cookieconsent_dismissed

Set to let us know you have seen our cookie message.

Performance

cookies

Set to let us know you have seen our cookie message when making a payment.

Performance

settings

Stores details about services accessed and how/where they were accessed from – for example if you clicked a link to our site from an affiliate.

Performance

usrdob

Temporarily stores the date of birth you enter when creating an account.

 

Functionality

rs_splash_count

We store this to remember the number of times you have seen our RuneScape ‘splash’ page. Having this cookie set means you will be redirected to the main RuneScape page when visiting www.runescape.com.

Functionality

IDCHECKCOOKIE

Used to ensure we can successfully process payments.

Functionality

rs_langpref

We use this cookie to know your preferred language for viewing our website.

Functionality

slangpref

We use this cookie to know your preferred language for viewing our website.

Functionality

serverlist_order

We use this to remember the order you wish to view lists of game worlds in.

Functionality

JXRSLAUNCHING

Prevents duplicate launch requests of our game clients.

Functionality

openJdkInstalled

We use this to determine if you have previously installed our game client.

Functionality

is_returning

We use this cookie to know if you have visited our website before and to customise what content you see.

Functionality

global___user-visited

We use this cookie to know if you have visited our website before and to customise what content you see.

Functionality

rs_poll_en

Used to determine if you have voted in a poll on our website.

Functionality

rs_poll_de

Used to determine if you have voted in a poll on our website.

Functionality

rs_poll_fr

Used to determine if you have voted in a poll on our website.

Functionality

rs_poll_pt

Used to determine if you have voted in a poll on our website.

Functionality

rs_poll_vote_iden

Used to determine what you voted for in a poll on our website.

Functionality

rs_poll_vote_idde

Used to determine what you voted for in a poll on our website.

Functionality

rs_poll_vote_idfr

Used to determine what you voted for in a poll on our website.

Functionality

rs_poll_vote_idpt

Used to determine what you voted for in a poll on our website.

Functionality

rememberme

Stores your username to make it easier to log in on future visits.

Functionality

sameday

Used to deliver content specific to new accounts.

Functionality

sn-integration___ga-id

Used to identify if you created an account using a social network.

 

Targeting

JXFLOWCONTROL

Allows us to test improvements to our website on limited numbers of users.

Targeting

JXFRONTUID

A unique identifier we use to track the pages you visit on our websites.  We use the information to make improvements to the website.

Targeting

JXTEMPSESSIONID

A unique identifier we use to track the pages you visit on our websites.  We use the information to make improvements to the website.

Targeting

JXADDINFO

Stores the identifiers of affiliates used when creating an account.

Targeting

JXTAG

Stores an account identifier that allows us to display more relevant content to you.

Targeting

JXTRACKING

An identifier we use to track the pages you visit on our websites. We use the information to make improvements to the website.

Targeting

JXWEBUID

Helps us identify previous visits to our websites.

Targeting

jagex_accept_cookies

Set to let us know you have seen our cookie message.

Targeting

JXSESSIONTRACKID

This cookie represents your session on the website both before and after you log in in the same browser session.