Contact Us


For advertising queries contact:


If you are interested in working for Jagex see our jobs section.

Government Agency

If you are a governmental Law Enforcement agency in need of further assistance then please use:

Please be aware that this address is to be used ONLY if you are a bona fide law enforcement officer, and are able to provide proof as to your identity.

This email is not to be used to contact us regarding any other issue. If you choose to use this email address to contact us, but you are unable to provide us with proof as to your identity, we will be unable to respond to your email.


For any billing related issues, please visit our payment support area here.

Marketing Preferences

You can manage the marketing preferences for your account here.

Customer Support

If you are a RuneScape player and you require support go to Customer Support Customer support questions incorrectly sent to an email address above will be deleted!


For press enquiries contact:

Jagex's registered address is:

Jagex Ltd. 220 Science Park Cambridge CB4 0WA United Kingdom